Customer Success Manager

About the role

Make clients succeed with our products — drive onboarding, adoption, retention, and long-term partnerships.

What you'll do

• Own client onboarding, adoption, and renewals
• Be the voice of the customer to product and engineering
• Identify upsell opportunities and reduce churn

What we're looking for

• Experience in customer success/account management
• Strong empathy, communication, and problem-solving
• Comfort with SaaS/technology products